1) Please complete ALL the fields. If you do not know the transaction ID, please put month and year of purchase from BHIP Ltd.
2) In the FAULT ID field please add a number in the following form :
your initials - then the date in format ddmmy i.e.AB030606
3) ADDRESS field is the RETURN address for us to despatch the item to. If you do not fill in this field, we will return the item to the original delivery address. If you have moved, sorry, we cannot accept responsibility for loss.
4) In the COMMENTS field please be as descriptive as you can, please do not just put "faulty" or "does not work"
5) Upon completion, please PRINT the form ("file" then "print" from your browser)
6) Then "SUBMIT" the form (this sends us a copy), using the button at the end.
7) Please include a copy of the printed form with the returned item.
8) Send the item with completed form to:

Customer Returns :
BHIP Ltd
Barn B
Home Farm Barns
Common Road East
Snettisham
PE31 7PD

THANK YOU.

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